Two Ticket Booth Updates, Built From What Clients Actually Asked For

Two Ticket Booth Updates

Managing live event tickets means managing a lot of moving pieces — and two of the most common friction points we hear about are “where did this note go?” and “did anyone see my feature request?” This release fixes both.

See Every Idea, Track Every Release

Ticket Booth now has a dedicated space for product feedback, right inside the platform. Submit a new idea, vote on requests other teams have already flagged, and follow the ones that matter to you — no more emailing your rep and hoping it gets logged somewhere.

Two Ticket Booth Updates, Built From What Clients Actually Asked For
Two Ticket Booth Updates, Built From What Clients Actually Asked For

From there, you get full visibility into what happens next:

  • Roadmap — see exactly what’s Under Review, Planned, In Progress, and Released, updated weekly.
  • Changelog — a running record of what’s already shipped, so you know Ticket Booth is moving.

This isn’t a suggestion box. It’s a direct line between your team and ours — and proof that Ticket Booth evolves around how you actually work.

One Place for Every Note

Notes tied to a client or event used to live in two different places — one on the booking side, one on the approval side — which meant piecing together context from two systems just to understand a single decision. Business cases, special requests, internal context: scattered.

Two Ticket Booth Updates, Built From What Clients Actually Asked For

Now, those notes pull together into one consolidated view, accessible directly from the Address Book profile. Anyone on your team can see the full picture on a client or event without digging through two workflows.

Both updates come down to the same thing: less time reconstructing context, more time acting on it. That’s what Ticket Booth is built to do.

Questions about either update? Reach out to your Ticketnology contact — we’re glad to walk you through it.

We handle it. You accelerate.

Brendan Spina Business Development Manager

Brendan Spina

Manager, Business Development

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